March 2017

No incidents reported for this month.

February 2017

Denial of Service
This incident has been resolved.
Feb 22, 15:32-18:36 UTC
Denial of Service
Situation under control. Monitoring.
Feb 21, 21:34-22:26 UTC

January 2017

No incidents reported for this month.

December 2016

balances not updating correctly. Display issue only
All is back to normal operations.
Dec 31, 09:42-10:42 UTC

November 2016

Platform issues
All systems back to normal operations.
Nov 16, 09:41-11:29 UTC
Platform issues
The issue has been identified and resolved, apologies for the inconvenience caused.
Nov 9, 08:20-08:51 UTC
Planned Downtime For Maintenance and Site Updates.
We are back up and users have a 10 minute window in which they can cancel their orders before trading resumes.
Nov 3, 14:50-19:29 UTC

October 2016

Clef outage due to DDoS
Clef is functioning normally again. Clef is monitoring the situation closely.
Oct 21, 16:57 - Oct 22, 09:09 UTC

September 2016

Suspension of ETH deposits and withdrawals
ETH deposits / withdrawals are being processed normally again.
Sep 26, 09:22-10:09 UTC
Resyncing the Ethereum Blockchain.
ETH deposits and withdrawals are being processed normally again. Apologies for any inconvenience caused by the delays.
Sep 18, 19:03 - Sep 19, 08:28 UTC

August 2016

Site Relaunch
This incident has been resolved.
Aug 10, 14:04 - Aug 13, 13:36 UTC
Site Relaunch
This incident has been resolved.
Aug 8, 00:07 - Aug 10, 14:04 UTC
Bitfinex Interim Update
Updating announcement
Aug 6, 16:02 - Aug 8, 00:06 UTC
Security Breach - Update
This incident has been resolved.
Aug 3, 23:29 - Aug 6, 16:01 UTC
Security Breach
Closing to post new update.
Aug 2, 18:06 - Aug 3, 23:28 UTC

July 2016

Platform issues
We have got everything fixed and back to normal, the maintenance page has been taken down and trading is live.
Jul 26, 23:56 - Jul 27, 02:34 UTC
Ethereum Hard Fork
Ethereum Deposit/Withdrawals have been re-enabled.
Jul 20, 12:18-22:23 UTC
Connection Issues
The Internet level3 routing issue seems to have been resolved. All connections normal.
Jul 1, 17:34-17:57 UTC

June 2016

Authenticated REST API
Issue resolved.
Jun 29, 19:51-20:14 UTC
Datacenter Network instability
This incident has been resolved.
Jun 21, 09:28-20:12 UTC
Platform issues
This incident has been resolved.
Jun 20, 21:11 - Jun 21, 04:28 UTC
[Scheduled] Platform Upgrade
Scheduled Maintenance is now complete and services are restored.
Jun 17, 14:30-15:42 UTC
Slow loading times
This incident has been resolved.
Jun 14, 15:32-21:49 UTC
Degraded performance
This incident has been resolved.
Jun 7, 19:18-20:42 UTC
Bitgo DDoS Attack -- Delayed Deposit/Withdrawal Processing
This incident has been resolved.
Jun 4, 15:19 - Jun 5, 09:10 UTC

May 2016

Slow Web Response
Back to normal.
May 23, 22:19-22:51 UTC
Error creating new withdrawals
Issue resolved. Withdrawal creation back to normal.
May 23, 21:27-21:33 UTC

April 2016

Delayed Withdrawal Processing
This incident has been resolved.
Apr 20, 21:04-23:33 UTC
[Scheduled] Planned Downtime
Everything has been completed and we're back to normal.
Apr 15, 16:00-17:19 UTC

March 2016

Load balance issue during scheduled update.
This incident has been resolved.
Mar 29, 16:58-17:29 UTC
Incapsula Downtime
incapsula seems to have fixed the issue and systems are operating as normal. We'll be sure to keep an eye out for any future problems. Thank you for baring with us.
Mar 10, 14:57-18:01 UTC
Incapsula Downtime
Everything appears to be back up and operating as normal, we'll be sure to keep an eye on everything in case of any further issues.
Mar 10, 10:13-10:27 UTC

February 2016

Bitcoin Deposit/Withdrawal Delays
At this time all communication between our systems and BitGo are operating as expected
Feb 16, 16:47-19:41 UTC

January 2016

Distributed Denial of Service (DDoS)
This incident has been resolved.
Jan 20, 21:12 - Jan 21, 01:05 UTC
Distributed Denial of Service (DDoS)
This incident has been resolved.
Jan 20, 19:50-20:02 UTC

December 2015

Database Connectivity
Unscheduled maintenance has been completed and services are returning to normal
Dec 31, 15:58-16:04 UTC
Intermittent issues
Systems back to normal.
Dec 15, 00:38-03:55 UTC
Slow deposits
Deposit backlog has been cleared and deposit confirmation times are returning to normal.
Dec 11, 22:10-23:00 UTC
High database memory usage
Process fixed, behavior returning to normal.
Dec 9, 02:36-03:55 UTC
Database memory issue
Slow database issue resolved. No data loss.
Dec 8, 22:57-23:33 UTC